Refund policy

Exchanges, Refunds & Returns Terms

As part of our commitment to sustainability, we do not process returns or refunds for incorrect size choices, because this means another delivery, new packaging, and more. We ask you to carefully check the sizing details of each product before placing an order.

However, if you receive a product that is damaged or there’s an error on our part, please contact us at hello@sevencleanseas.com with your order number and details. Our team typically replies within 48 hours.

I’m not 100% satisfied with the product and would like to return it.

We’re really sorry to hear that! We do not accept returns as we aim to minimise carbon emissions. We encourage you to consider donating the product to a local shelter or secondhand store where it can find a new home. If you have any other concerns, feel free to reach out to us. We're here to help!